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American Express provides integrated payment solutions globally through credit and charge cards while focusing on customer experiences and financial security.
American Express is a leading global payments company that focuses on providing credit and charge card services to consumers, small businesses, mid-sized companies, and large corporations. Founded in 1850, the company operates an integrated payments platform, allowing customers to use American Express cards at millions of merchants worldwide, coupled with an emphasis on enhancing customer experiences through rewards programs, travel benefits, and exceptional customer service. Its operations are categorized into four main segments: U.S. Consumer Services, Commercial Services, International Card Services, and Global Merchant and Network Services.
American Express has developed a spend-centric business model, generating revenue primarily by driving card usage and secondarily through finance charges and fees. The company has a diverse global footprint and seeks to grow its market presence through partnerships, innovative products, and a focus on attracting high-spending customers. With an investment in technology, American Express aims to enhance its service capabilities and product offerings, ultimately delivering value to both Card Members and merchants.
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