The company is a prominent provider of lending solutions focused on enhancing accessibility to homeownership, especially for diverse first-time homebuyers. Founded in 2010, it aims to disrupt traditional mortgage practices by offering a wide range of loan products and real estate services, facilitating a smoother mortgage experience. The company has showcased significant growth, ranking as the fifth largest retail-focused non-bank mortgage originator as of early 2024, while implementing innovative strategies to streamline its operations and customer engagement through a digital-first approach.
In light of market challenges, including rising interest rates and economic volatility, the company launched its Vision 2025 plan to expand purchase-oriented lending, optimize costs, and transition its servicing platform in-house for improved customer service and operational efficiency. The business model encompasses diverse loan offerings such as FHA, VA, and prime jumbo loans and expands its reach through strategic collaborations and technological advancements. This unique positioning underlines the company's commitment to fulfilling the American dream of homeownership while navigating an ever-evolving market landscape.