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United Rentals is the world's largest equipment rental company providing diverse rental and related services primarily across North America.
United Rentals is the largest equipment rental company globally, primarily operating across the United States and Canada, with a limited presence in Europe, Australia, and New Zealand. The company specializes in renting a diverse range of equipment, including general construction and industrial tools, aerial work platforms, and specialized equipment like trench safety and HVAC systems. As of 2023, approximately 84% of its revenues are derived from equipment rentals, significantly contributing to its total revenue of $14.3 billion. United Rentals also provides other services, including equipment maintenance and contractor supplies, catering to a wide customer base that includes industrial clients, construction companies, municipalities, and homeowners.
The company's business model emphasizes operational efficiency and customer service excellence. United Rentals utilizes a life-cycle approach in fleet management to optimize asset utilization and minimize maintenance costs. The company operates through a comprehensive network of 1,584 rental locations and has a significant market share of approximately 15% in the North American equipment rental industry. Ongoing improvements and innovations, such as leveraging proprietary software for customer management, play a crucial role in enhancing customer relationships and operational capabilities.
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